Its easy to wind up in the wrong room when you first arrive, but of course after spending several hours there, I found my way around perfectly. We will definitely return to this property for future stays in Charlotte. The hotel was super conveniently located downtown, adjacent to the Spectrum Center for the UNC-Michigan basketball game, as well as within 10-15 min easy walk of all the restaurants where I met all my UNC alumni friends for lunches, dinners, and brunch. Get lost in one of the five treatment rooms for an excuse to extend your weekend of pampering. Its indoor, and it features windows on three sides, so you can see out to Charlottes Uptown (not a scenic view, but mostly rooftops of other downtown buildings). The Ritz-Carlton Spa - Charlotte. She was so nice! I was able to find a decent time on a Sunday and there were plenty of weekdays open. Wifi worked well and the technology in the room was good too. This might have been the biggest Bonvoy suite Ive ever had? It was so good and felt like it lasted a full hour for sure. I am extremely disappointed in our experience compared to my previous . (We ultimately resolved that the next afternoon by having the hotel call to alert me whenever someone was there or by asking room service to just use the service entry and then call to alert me.) Most amenities are closed, but limited valet is still available. Room service is available 24/7. I love to share great experiences, and I think twice before sharing a negative review. I am all about supporting businesses in need but to me this was extremely a waste of money. The Spa & Wellness Center at The Ritz-Carlton, Charlotte incorporates treatments utilizing 100% organic products and also features a bromine-treated swimming pool designed to avoid the effects of traditional harsh pool chemicals. Top room amenities include a minibar, air conditioning, and a flat screen TV. We just returned from a one-night stay. The showers are all in different states of working, different heads, some have all the soaps/conditioners, others have part of them somewhere in the shower. If you want to request something specific, you can do that after you select your rate. That being said, it was so huge that it was almost a little ridiculous for just me. Get a free "How to have a great week of workouts" checklist and action plan when you sign up for the list. yikes! The Lobby Lounge, K Lounge, offers light meals and drinks, while The Punch Room is a speakeasy with craft punches and cocktails as well as artisan-crafted small plates. You can sort and/or filter them by time of year, review score, and more. Yes, dry cleaning and laundry service are offered to guests. As you traveled, please allow me to apologize for your concerns and the lack of elite appreciation you felt during your visit. I would welcome the opportunity to speak further offline regarding your visit, and how we may recover for the future. Prices are the average nightly price provided by our partners and may not include all taxes and fees. First of all, it took them 3 days to even call us back for an appointment. The fact that the front desk called ahead when we checked in was proof they had an appointment for me. Not particularly luxurious though the room was of a good size. Children 18 and above are considered adults at this property. I mean, who doesnt enjoy spa water? A Look Inside Ritz-Carlton's Salt Room - Charlotte Magazine As a spa guest, I was able to get free valet parking at the hotel, so I didnt even have to find street parking, which was super nice. See more questions & answers about this hotel from the Tripadvisor community. I love to help you live a balanced life with no extremes, making sure you never skip a rest day. We greatly appreciate having you visit The Ritz-Carlton, Charlotte and look forward to your next stay. All rights reserved. I told her I didn't have the details because all of this was a SURPRISE for my birthday, but could call my husband to get the details. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. (of course I did) And asked me to prove that. The room was immaculate (as always), the beds are comfortable, and the whole staff was friendly and helpful (as always)! As far as lunch, heres a little con: You can order from the Aqua Lounge menu, which was fairly limited, and it was quite pricey (Im pretty sure a mimosa was like $16 or something outrageous but its the Ritz). The hotel has a gorgeous lobby currently decked out for Christmas. But she still proceeded to question me as if I did something wrong. more. By the way, the massage took place on the floor above the womens lounge, and this is where the other special-access amenities were located. We had dinner reservations and when we returned our room had been tidied and there were rose petals on the bed in the shape of a heart, along with two little chocolates. I asked about whether the property provides a car service for short trips like most other Ritz Carlton properties and it was confirmed that there was one. #ritzcarlton #charlotte #ritzcarltoncharlotte #suiteupgrades #ritzcarltonsuite #presidentialsuite #goheels #earlycheckin #latecheckout #aircon #bltsteakhouse #kingofaircon #hisroyalcoldness (For the record, the going rate for the Ritz-Carlton Suite is $8,500 per night, making the upgrade value for this stay a cool $25,500. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. And I knew my gift card would cover it. And when I was there, the pool was basically empty (other than one other couple and a mom/daughter). Ideal for busy travelers or an extended Charlotte stay, The Ritz-Carlton Suite features a living room, fitness room and dining area. I am extremely disappointed in our experience compared to my previous visits over the years. For my birthday back in December, my neighborhood girlfriends pulled together a very generous gift card so I could visit The Ritz-Carlton Spa in Charlotte. (Only true blackout shades werent.) Even though I was at the Ritz spa on the weekend, and I did pass other spa guests in the hallways, I got both the salt room and the sauna to myself, as well as the relaxation room I visited later. As you can see, there was nothing truly dire, it just wasn't an exceptional stay warranting high end reputation and price point. I had even suggested I should downgrade to avoid the issues. There are also Bird scooters all around, so it's super easy to get around downtown Charlotte. Spa & Wellness Center at The Ritz-Carlton - Charlottes Got A Lot However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Spas in Charlotte, NC | The Ritz-Carlton, Charlotte My massage therapist had the magic touch. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. As well as an indoor swimming pool, the penthouse spa and wellness center also features a whirlpool, 5 treatment rooms, relaxation areas, a pink Himalayan salt lounge and a gym. The maximum number of extra beds and cribs allowed depends on the room you choose. Please enable JavaScript in your browser to submit the form. It may have been my favorite room, outside of the salt room. Spas in Charlotte NC | Day Spa in Charlotte | Best Spa in Charlotte I left and went back to the room while my husband spoke to them. There was a locker room. Please dont include personal, political, ethical, or religious commentary. it was a corner garden room (facing a corporate BofA building). I found that the set-up of all the spa stuff was actually a little confusing at first, because everything was in a different room even though it had been explained to me. Ambassador elite recognition: No upgrade, late check out of 4pm offered when I checked. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. In order to get to the spa, you have to take the elevator up to the 17th floor. Please call 980.999.5553 or email poseidonspacharlotte@aagspa.com to make an appointment or for more information. Room service is available 24/7. The Ritz-Carlton, Charlotte is 0.6 km from The NASCAR Hall of Fame. City view Pool was also really neat being on the 17th floor and overlooking the city. Happy Monday to you, friend! This was my granddaughter's first show, so the hotel staff made it special. The BLT Steak serves breakfast as well and they have room service available until Midnight. Contributions should be travel related. I do believe punch room may still be there as well and that is a nice cocktail bar as well. call when I needed one. We hope to return and enjoy the entire hotel. Higher management needs to step in and bring the life back to this hotel spa before it goes under. They have INCREASED their prices alot to compensate the money the business has lost. Are there opportunities to exercise at The Ritz-Carlton, Charlotte? We already had dinner reservations AND after the negative interaction I had, I did not want to risk being embarrassed again.This stay was not worth the money spent!! 45 Things to Do in Charlotte | Winter Activities in Charlotte After I called she realized what floor we were on and knew the machine was out of order so she sent someone with ice.Veda has also been amazing! The penthouse-level fitness center enhances the Spa experience, complete with state-of-the-art equipment and panoramic views of Uptown Charlotte. While I normally write about healthy lifestyle and wellness, Im enjoying covering some local spots, so please let me know your thoughts! We stayed there for our wedding anniversary. We also really like the pool and gym. This was my last big stop, and once again, I was alone for most of the time. My entire bill was $66 $16 for my last mornings coffee and $50 toward housekeeping gratuity that I had asked to add after forgetting to leave the cash gratuity before my departure. yet there were three smiling women clustered at the door to greet staff. Visits to the salt room are included in any one of the Ritzs spa packages, as is access to a 16-head experience shower, sauna, pool, and relaxation area, with everything you need to style your hair post-experience. The Ritz-Carlton Charlotte is in an urban setting, and the exterior is nothing exciting. Customize your visit with our carefully curated collection of local attractions and experiences. Review of The Ritz-Carlton Spa in Charlotte (and what to expect when I had never been to the hotel or the spa before, and I was very excited about this opportunity to get some pampering in such a luxurious setting. Charlotte, They delivered special treats and a gift bag to celebrate her special event. Yes, its totally a luxury, but thats why something like this would make a perfect gift. endstream endobj 61 0 obj <>>>/Filter/Standard/Length 128/O('HJ_R9NG%NN. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Visits to the salt room are included in any one of the Ritz's spa packages, as is access to a 16-head "experience shower," sauna, pool, and relaxation area, with everything you need to style your hair post-experience. We stay in downtown charlotte about once every month for a date weekend and finally had the opportunity to stay at the Ritz and it definitely lived up to the reputation. I knew something was up already before we even arrived. It's not the employees fought they are all so nice. That certainly made the whole trip even more worth it. Rooms Executive Annie really made a huge difference in making sure things were largely perfect from that moment forward. Facilities include an indoor pool and spa. Appointment required, no walk-ins. Sign up to receive new blog posts by email here. I booked myself a 60-minute stress-relieving massage a few weeks in advance. The suite was really nice to have since I hosted several groups of friends over the course of my stay. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area. This was such a treat! There was also a strong smell of marijuana on that floor that hit you everytime we got off the elevator. Poseidon Spa | Grand Bohemian Hotel Charlotte Are any cleaning services offered at The Ritz-Carlton, Charlotte? I also love sitting there feeling the beads of sweat forming on the skin. The penthouse-level Ritz-Carlton Spa, Charlotte features artfully designed relaxation lounges and treatments infused with honey from the rooftop beehives. But it jumped up to $200 for just a basic massage. Please see our partners for more details. SPA SPALocated in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. Without the service, delivering on special touches and a nice property, you really have to question the ethics of charging the room rates they do. When I checked out of the far superior JW Marriott Charlotte (a property superior to the Ritz Carlton by a factor of approximately 6000) I tried calling for the car but was told that there weren't any valet staff available to get me at that time. School just got out so we decided on a quick one night stay at the Ritz CLT. Monday - Thursday 9 a.m. to 4 p.m. Over 257 million reviews from guests after their stay. Taxes and fees that are shown are estimates only. I definitely plan to stay at the Ritz-Carlton Charlotte again whenever in town. When I went to dinner Saturday night the valet guys were overwhelmed and my Uber had to wait for me on the street. Please see our partners for more details. Spa & Wellness Retreats by The Ritz-Carlton The penthouse-level fitness center enhances the Spa experience, complete with state-of-the-art equipment and panoramic views of Uptown Charlotte. Reflecting the hotels elegance within the area, the boutique offers a variety of accessories and gifts including The Ritz-Carlton branded items, prints from local artists, and various cultivated elements such as candles and fragrances from Antica Farmista, and more. On the day of my appointment, I went to the Ritz in the morning and was ready to spend a good portion of the day there. We love to spa day and for the price, I'm sure you can figure out that 2 massages, food, and parking isn't far from a thousand bucks after tips, it's not worth it. The Punch Room is available for private functions. It was full of big cozy couches, chunky rugs, small tables, thick throw blankets, soothing hums, dark lighting and even a small salt lamp. Basically what you expect at a Residence Inn except that Residence Inn staff are more customer-centric. It is an expensive hotel, but you get what you pay for. If you stayed at this property through Booking.com, you can write a review. 13 Luxury Charlotte Spas For When You Need To Treat Yourself So thats why I went back to shower and change and take my time getting to the pool. Is The Ritz-Carlton, Charlotte located near the city center? UnionPay credit card, From there, I went up to the dark and totally relaxing relaxation room (called the Relaxation Lounge), where I hung out, chilled and played on my phone for another hour. But to treat a customer like they are at fault , publicly embarrass them-- and then find out that your business made the mistake is horrible. The service from the time we pulled up at the door to the time we left, the service was friendly, helpful and amazing. . Save my name, email, and website in this browser for the next time I comment. Ideal for a post-dinner cocktail, The Punch Room offers a view over downtown Charlotte and upscale lounge seating. It was not. Here's how to experience a day at The Ritz-Carlton Spa for $45 - Axios The bedroom was also large with two chairs along the King bed, another InterneTV and a truly massive bathroom with a separate tub and shower. Our Ladies and Gentlemen are the key to the best our destination has to offer. Hi, friend! The most helpful contributions are detailed and help others make better decisions. They're also applicable regardless of the comment's tone. The hotel left on the dining room table a very generous welcome amenity of chocolate covered strawberries, chocolates, and wine, not to mention a not insubstantial charcuterie plate. When booking more than 9 rooms, different policies and additional supplements may apply. Try Timed Out Escape in Ballantyne, District 57 near Wesley Heights, or Exit Strategy with multiple Charlotte area locations. Good thing I had my phone with me to take some photos. Good Morning Sal_Paradise, Thank you for such a comprehensive and respectful review of the hotel. We ordered from BLT wine and an appetizer and had to follow up to just get the wine out first and then the food. And just to reiterate the massage was totally top notch. Complimentary transportation within the I-277 loop, Cancellation within less than 72 hours will be charged the first nights room and tax unless otherwise stated at the time of reservation, The hotel does not cash checks or accept checks as a form of payment. Pics are of the executive suite. A room with showers. Ritz Kids programming Hidden Wine retail boutique I dont think Ive ever had such tremendous air con anywhere before. The salt room, jacuzzi, relaxing room, and the steam room are closed. I do think the spa is busiest on Saturdays though, so I just got lucky I was there on a Sunday. Whats super nice about the Relaxation Lounge is that there were no windows, and it felt very secluded and private. Also the generous provisioning of water bottles throughout the room. He walked us to the elevator. Water-inspired . Annie also left me a fragrance and pen package as another apology before she left for the holidays. We greatly look to provide exceptional service and comfort for each guest visit. A staple in the Queen City for years, this spa is a no-brainer when it comes to unwinding. Yes, The Ritz-Carlton, Charlotte offers airport transportation for guests. After that, the air con dropped quickly to 60 F, and then even to 55-58 F for the remainder of my stay. My first stop during my Ritz spa visit was the salt room. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. I would have brought my own food if we knew it was going to be this bad. After you book, we'll provide details so you can contact the property directly. Please note that all Special Requests are subject to availability and additional charges may apply. If youd like a Saturday, youll need to book several weeks in advance. Upon arriving, obviously the hotel is beautiful and we've ate at BLT several times before, it's great. Reviews are most valuable when they are original and unbiased. All they said was that I could try again on another weekend, but someone else is booked, just not me. Review tags are currently only available for English language reviews. Your email address will not be published. I have been coming to this Spa for 10 years + and today was the first day visiting after the Pandemic. Mistakes can be made and are forgivable! Staff was limited but very helpful. An indoor swimming pool as well as locker rooms and sauna facilities . endstream endobj startxref I hope I can stay again. 11 Best Spa Hotels in Charlotte NC 2023 - WOW Travel By the way, the sauna is also included for free for all spa guests and doesnt require an access pass. Signature spa experiences at The Spa & Wellness Center include the unique Green Your Body Eco-Treatment, utilizing organic and vegan essential oils as well as environmentally-respectful scrubs and polishes. Check for travel restrictions. When I returned at 10pm, the shoes were still there. After my massage, I took another shower, changed into my comfortables (I brought my trusty red sweatsuit to lounge in), then I ordered some lunch and sat on a chaise by the indoor pool (called the Aqua Lounge). A Lady Goes West is where I share my workouts, simple meals, clean beauty tips and wellness insight with you.
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