lg washer rust recall

1-877-465-6937 for Sales and Product Assistance. This recall took place after the company received hundreds of reports that the washing machines caused minor property damage and injured one person due to excessive vibrations. I purchased an extended warranty costing a fortune, this manufacturers defect, LG will not cover. Who can be contacted? TB Company does not always pay the repair company for labor. LGs product import license should be revoked! Now, about 5 to 7 years ago, the top load washer bleach dispenser began rusting and continued to rust to this present day. It took them over 6 months to finally fit it. We purchased It in 2012. What do we need to do? Rust around the water/detergent dispenser. We investigated our machine further and after removing tub noticed the tub hub on top of outside tub was horribly corroded. This is definitely a manufacturing defect. Thank you in advance for your assistance. These are expensive machines. I contacted LG and was told since my washer was out of warranty and I did not take out an extended warranted, LG was not responsible. LG Front Load Washer Repair - Rusted Out Inside-I found out why. OWNER RICK'S APPLIANCE REPAIR APPLIANCE TECHNICIAN FOR 31 YEARS REFRIGERATION SPECIALIST ONLINE SERV TECH: ApplianceBlog.com CERTIFIED TYPE 1; TYPE 2REFRIGERATION SERVICE E.S. I DO NOT use bleach at ALL. Same here. My washer has been rusting around where the bleach goes in. I contacted LG today and they are giving me the run around about the rust pro tion on my LG washer I purchased back in 2015. Mine is rusting as well, all around the top of the machine. BUT, Ill be damned if LG disregards me. Figures! They should have put a gasket, sealed it or had a different design. Thats almost 20 years ago!! I dont use beach or the dispenser, yet this is where the problem started, it has spread to other parts of the top portion, under the lid. 256K views 9 years ago LG has issued a recall for over 457,000 of their top loading washers. I cant believe so many people are experiencing the same thing as I have. Horrible! LG wanted to schedule a technician to come out for inspection and give me an estimate for repair. I have the same issues, and it wasnt because of bleach splash. I wrote a review and it was rejected because I spoke the truth. I cannot believe they would continue to sell this same machine with a clear conscience. Bought my first and last LG top loading washer in 2013. Almost $2000 for both. Please contact me if any other action is taken. Your email address will not be published. Same rust problems starting at the bleach dispenser . He tried to explain to the operator the color of my machine he kept insisting it was black or gray. The same thing has happened to my LG that I bought in 2015. LG has the very worst customer service I have ever encountered. Terrible! This is happening in broad daylight right under our noses. LG Recalls Top-Loading Washing Machines Due to Risk of Injury The end result to the rust problem is at best destroyed clothes, but worse the potential for someone to get cut on the dispensers rust and have a severe tetanus reaction and die. When I said I needed to talk to my husband first, they encouraged my to pay the Technician saying I could get a refund if I changed my mind. They were no help whatsoever. We had a basic Maytag washer prior to this high-end LG. NOPE! Warm the disconnected water supply hose in warm water below 50C. Hate also that the machine is always off balance, as much as I try to load the clothes evenly. Please let me know how I can add my name. This is ridiculous. We bought an LG washing machine in 2012, and we have the same rust problem. LG washing machine ruining my wifes blouses. My washer rusted around the bleach dispenser it ruins our clothes, the bleach drains into the side of the washer before the washer starts and stain the wash. My washer is doing the same rusting issue, its less then 2 years old. These new appliances are junk. There is no shred of doubt in my mind that LG knew about these issues and didnt fix them. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. I ran my hand along the bottom of the top and could feel a thick layer of rust and pulled back orange fingers! If you're not totally against front load machines, you can probably get a better machine for less. I use my washer for my husbands work clothes. Same issues with my LG, please keep me posted and add to lawsuit. Ive never had a washer do this. How can I join this? Do the tub cycle clean after every 4 washes. They replaced the top and now the new top is rusted out. I am calling LG today but am not going to be too hopeful. . Newer models come with plastic top so LG new the problem! Please help! It has gotten worse and worse. Plaintiffs are represented by Timothy N. Mathews, Benjamin F. Johns, and Zachary P. Beatty of Chimicles & Tikellis LLP. I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? Ive called customrr service numerous times and either they dont understand English or they plead the fifth. Per Wikipedia LG has an environmental record. Count me in as one more VERY UNHAPPY CONSUMER. Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. Wish me luck. Wikipedi I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? I work very hard for my money and LG could care less. I wonder if Consumer Reports gets paid by certain manufacturers? I emailed them before reaching and reading this. Model numbers and serial information can be found on two labels affixed to the back of the machine. It started rusting within only a few months. Add me to the lawsuit! Privacy Policy | I too have a rust issue. I have to vaccuum the inside before washing a load. They said NOT a design flaw, and proceeded to tell me how I could fix since out if warranty. Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software I have the same issue. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. The first time I pulled the tray out a huge chunk of metal broke off of it. Noticed the rust starting around the bleach dispenser area. Plus warranty. Stand by your product!! to no avail. Same rusting and rotting of the top of an LG top load washer, model WT5101HV. I will NEVER purchase an LG product again. Have to replace now because my clothes are spotted with rust stains all over. Have the same Rustin problem under the bleach cup and screws of the top load. I have the same issue with rust. We have lost cloths, blankets, etc. LG, Sears Hit with Defective Washing Machine Class Action Lawsuit I cant tell you how many pieces of clothing have been ruined before I figured out what was going on. I have tried contacting L.G. What a shame. I cant believe they havent recalled it and the class action suit was dismissed. This does not take care of the rust between the top and bottom. Or have you had any results getting LG to replace the tops? Get product support, user manuals and software drivers for the LG WT5070CW.ABWEEUS. The only way to stops these crooks is to hit them in their pocket books and not ours. Washer is a little over three years old. I have stopped using the bleach dispenser and the rust did not stop. All other parts are available, only the part that is causing this issue can not be found anywhere online. all around bleach dispenser. Our washer isnt just rusted, it is perforated through the top. I AM COMPELLED TO PURCHASE ANOTHER WASHING MACHINE FOR CLOTHES SINCE MINE HAS BEEN RUSTING FOR OVER A YEAR. The bleach dispenser is a plastic insert which fits into the metal top of the washer. Put me on the lawsuit. Mine has rusted so bad its going to rust through pretty soon. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! I need a new washer asap so I dont know if you need anything from my before I go ahead and replace this machine. Now, so many of us need new machines and we certainly arent going to buy LG ones and arent going to recommend LG to anyone we know. Others are stained but not all over the garments. I spoke to a casual visitor while getting my RX at the pharmacy and he was really unhappy because he had bought several of these machines for a washateria and has begun having problems and seeing about an attorney for a suit against LG which I decided to see about and found this is a very common problem and that is why I am writing on your review. Plaintiffs argue that LG should have foreseen that washer tops, which are subject to wet, humid conditions, may be more prone to rusting. Im having the same issues. So you as the consumer dont purchase an LG !! By doing research and seeing the exact same complaints here, it is completely obvious this is a well known faulty design issue in which LG is REFUSING to acknowledge or accept responsibility for! I wish I could the post the photos. On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. Bleach somehow makes its way into the color loads. Im having the same issue. Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. Same rust issue as others having started at the bleach dispenser and rust spreading underneath the top of the washer. I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. Same here, just had LG fridge less than two years old and they replaced the compressor with newer technology. Id hate to think of a family using it twice as much as us. What greeting judge dismissed this case? I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! I will be reporting it to costco. I will never buy a LG product again! WDP3B WDP3N WDP3R WDP3S WDP3W WM0642HW. No rust is taking over the lid. You cant get the rust marks out! Rust is all through my clothes. LG doesnt stand for Lifes Good in my book. How can I do this? So may have to take the chance. Ya. This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. May make a few calls. So disappointed in LG, I dont think I could ever see myself buying their products again, I have permanent rust marks on floor from feet of washer..no water leaking and Im in a rentaltried everything to remove stain, no luck. All of my clothes have damage. That judge obviously doesnt own an LG washer. I hope there is a way to still pursue this even if it has been dismissed. What a pile of friggen BS! Around the bleach dispenser :(. Already replaced our dishwasher with a Bosch. I have the same issue about the top load washer rusting around the top and ruining my clothes. Despite LGs admonitions, upon information and belief, the rust develops regardless of overflow or spill of bleach or detergent because of the nature of the defect, the LG washer rust class action claims. I purchased a high end LG washing machine. Nothing wrong with the machine. Add to this the fact that without the agitator, the machine does not really clean your clothes. Really!? I too, have an LG washer, Inverter, Direct Drive, purchased perhaps 5-6 years ago @ Home Depot. Is there no recourse? Had hand me down Maytag washer/dryer that lasted 25 years. The rust is so bad. I will check the underside of the cup to see how bad the rust has spread. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem "cosmetic" or blaming it on inadequate care by the consumer. We are 72 years old and take excellent care of our home and appliances. I would also like to know how to join the lawsuit. Four years old and rusted out! Noticed a bit of rust forming near right and left sides of dispenser drawer as well as on the edge of dispenser drawer. I bought mine in 2014 lg top loader and it rust around bleach cup also the control board went also in 7 years. Is there any repair that can be done to seal rust area? I called LG and they told me it is out of warranty after a year and is not covered. I can see the rust has spread. I have owned the machine less lan 4 years. Please tell me how I can become part of this lawsuit. Disgusting for a premium washing machine. Definitely some sort of defect. My washer started rusting in less than 2 years of purchasing it new. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! I have the same issue. LG said it was not covered and a maintenance issue on my part. My parents washer is doing the same thing. I have reached out numerous times with photos. When I felt under the rim of the washer, I can feel that it is also rusting out there. The plaintiffs say that considering that expensive appliances such as washing machines typically last at least 10 years, the short time it takes for rust to plague these LG washers is significant. I would hope the company would make people aware of this rusting problem before they buy one and reimburse those who have purchased their product. We have same LG top load washer problem. Have a top load washing machine which I purchased from Best Buy. Same experience. This is ridiculous that they dismissed it. When we purchased a front loader, before the top loader, the first time we used it, it leaked. DO NOT BUY LG TEY WILL LEAVE YOU HOLDING THE BAG!!!1. I have called the corporate office and they hang up on me several timeswhat ever happened to the honor of providing good quality products. These things just seem to disintegrate before your eyes. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. I how of a washer doing the same. I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. There is rust around the bleach dispenser but also the tray you pull out to put the detergent in. More often than not, rusty stainless appliances are the result of incorrect and overzealous cleaning by owners. Ditto on the terrible rusting. My LG water has the same problem of rusting around the bleach drawer. I had a kenmore for 20 years plus and no rust. We also are have the same major rust problem with our LG wave force. I will never purchase LG products again as they do not stand behind there products. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. We all cant be having the same issue. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! LG Class Action Says Washers' Rust Defect Ruins Clothing This machine becoming a teal problem and to top all off is using lots of water Our LG washing machine purchased in 2010 has been one of the best washing machines except for the fact it started rusting within the first couple of years we purchased it. Demers 3 subscribers Subscribe 29 Share 6.7K views 9 years ago While taking apart my LG washer I found something. Top 2,605 LG Washing Machines Reviews - ConsumerAffairs The washer damaged 3200 in clothes as I didnt expect the washer to have rust inside the unit and when Costco dropped off the unit they turn on the water which makes it impossible to see anything wrong. It was only 9 months old when it stopped cooling. Bought it October, 2014. LG Washer Recall How To Fix Issues - YouTube Ive tried everything to no avail, the rust is all around the bleach dispenser, also discovered it is all around the top of machine right below the dispenser. 02:04. . We called the salesperson when we purchased less than 3 years ago. Apparently this is a problem with LG washers as I have . The judge who dismissed the class action was probably paid off by this corporate giant. I just happened to notice during a routine cleaning that the rust has worsened. Dont purchase an LG Washer. https://topclassactions.com/wp-admin/admin-ajax.php. It is the top of the line for 2012. Thing is I never use bleach. Would not recommend LG top load washer with bleach dispenser. I also paid a pretty price for this machine, now I feel I need to replace a machine that is still working great except for the problem with my clothes getting ruined. I have the same problem and have only used bleach a couple of times. Ive never had a washer rust before! How do we participate in this class action suit? As many people here are noting the same issue, it definitely is NOT a customer-use issue. is now outsourcing their HORRIBLE CUSTOMER SERVICE TOO!!! Not the consumers.we bought ours in 2012. Please add me to the class action lawsuit. A very expensive appliance that I otherwise love and is now useless, with rust coming into the tub. I cant believe the class suit was rejected! LG knows about this issue with their top Loaders i have had my unit since 2012 and have been dealing with them to get mines repaired and they wait until your unit is out of warranty and they know that once it is out of warranty they are not going to repair it but i was told by the tech that came out to my home that LG has since revised the material that they were making surrounding the bleach dispenser because they know that it is a known issue!!! Date of purchase was April 2018. My GE Profile HE washing machine has this problem, too. My LG top loader washer is also rusting around bleach dispenser. I have the same problem with rust around the lip of the washer. I dont use bleach. www.LGWasherSettlement.com Claims Administrator LG USA Front-Loading Washing Machine Settlement ICA 1801 Market Street, Suite 660 Philadelphia, PA 19103 1-855-856-9355 info@LGWasherSettlement.com Class Counsel Steven A. Schwartz Alison G. Gushue CHIMICLES & TIKELLIS LLP James E. Cecchi CARELLA BYRNE CECCHI OLSTEIN BRODY & AGNELLO PC Please add me to any list with info about future suits.. By the way, the set I replaced was a Sears top of the line model and I had the blistering, rust etc. Other parts inside are slowly dusting. Well I dont pour Clorox on the hinges. This is a new machine I purchased and started using in 2015. But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. Asked the tech about it and if it could be fixed and he said it was from us spilling bleach on the paint coating. My lg washer is rusted where the bleach goes. I have made multiple requests for assistance with no response. I am frustrated I have an expensive washer only 2 years old thats rusting. I would be happy to join a case action. Outrageous lack of quality control. How do I join the class action? High end meaning expensive and not worth 50 cents. The rust has since spread to the drum. In our lab tests, Top-Load HE Washers models like the WT7900HBA are rated on multiple criteria, such as those . All around the bleach tray has rusted and the white paint is chipping off. I am also having the issue rusting prematurely around the bleach dispenser and the paint is peeling I only bought the machine 2016. I tried today to remove the rust to paint the rim and discovered the metal just break off up nearly two inches. Is there anyway to resolve this problem? I would also like to join the lawsuit. I have had this exact same issue and like yourself the rush started appropriately 1 year after I purchased the washer. I have the same issues for quite a long time now myself. Rust was surface-only at beginning and appeared to the right of the Dispenser box. I finally just said We are DONE here, you can leave my house now! It is leaving rust all over my clothes. We also have the same issue with our LG washer, purchased from Sears. I will NEVER buy another LG appliance! We spend money for appliances and they dont last ruining our clothes ! Unbelievable attitude for LG to take. Pieces of rusted paint chips are always inside. It is disgusting. I have purchsed less expensive washers over MANY years, and NOTHING like this has ever happened. Dont buy LG. On my LG WASHER the area around the bleach receptical has rusted and so has the bottom of the washer front. Mine too, its SO BAD. Will NEVER purchase one of their products again.I need to post this on Facebook so other people can be aware. We leave the top open after every use. I am angered by the result of the class action suit as well as by the number of consumers whove commented on this because of the exact same issue. Waste of my money. THIS IS THE WORST WASHER EVER. I also purchased and LG Washer and Dryer in 2012; within the 1st year of purchase, the bleach dispenser on my washer is began to rust and now has corrosion that is damaging clothes and expensive bedding. New machine coming next week- Maytag. One of their slogans is we put people first. Please get back to me so I can proceed. How do i join the lawsuit and/or request a recalll to have my washer replaced? When the process adds water the water rises high enough in the fill area to reach the metal top. Also, the judge that dismissed it I hope they are no longer sitting as a judge. I have been battling the rust issue for quite sometime. They both look horrible!! My mom has been having the same issue with the rust on the machine. The LG defense saying the consumer is to blame is ridiculous in my opinion. My husband bought my LG top loader in 2012. I feel its a crap shoot though as quality seems to be a thing of the past. I SIGNED UP FOR CLASS ACTION SUIT BUT IN REALITY THAT MAY OR MAY NOT EVER HAPPEN. Im on a disabled budget so I guess I will have to keep the clothes, linens, etc. This machine was super expensive and replacing it will cost even more. Can I join the Law Suit? Are there any recommendations to stop the spread of the rust? Same issue. LG is not a reliable appliance and they will not take care of the problem. Thankfully Ive had no clothing ruined since I caught this in time but now Im afraid to wash anything! Surely a washing machine should last more than 5 years? Top Class Actionss website and social media posts use affiliate links. Horrible washing machine. They just had to replace the compress and main board on an expensive refrigerator. Seems very poorly made, as before we had another brand with no issues at all for 20+years. Probably to costly??? Was told on my last conversation that the issue was being escalated and someone would call me back within 3-5 business days. LG is at fault, not the consumer. I WILL PUSH FOR A NEW ONE BUT DOUBT IT. I have the same problem. We are now having issues with it making loud squeaking and grinding noises. I purchased my washer & dryer in 2015 from Lowes. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! I am sure LG knows this is a Quality Issue. I contacted LG directly to replace the top. How do you join the class action law suit? Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. My LG washer started rusting at the bleach compartment which I have never used and now it has spread around the rim and onto the detergent dispenser. I have had this issue since the 1st year of use. Now LG says it is out of warranty and too bad. Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded . Then they blame the consumer. Well now my clothes are getting ruined by rust stains. LG Waveforce Washing Machine Rusting Top Replacement Save $1000 Bugman Vlogs 582 subscribers Subscribe 114 Share 19K views 2 years ago ARTHUR DIY washing machine top replacement due to rusting. The rust is also showing up around the top back rim of the lid. This not only is ugly to look at but Ive ruined several items of clothing because of rust stains a problem we never had with our previous machine which was almost 20 years old when we replaced it. Same. Does anyone know what happened to this class action lawsuit? I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. . We bought our LG washer in 2015 and we have this same issue with rusting under and around the plastic bleach insert. Why dont they stand behind their product? No looks like I need a new washer as I dont want the breaking rust falling into my laundry. Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. Ive called numerous times and LG did nothing but reject and deny everything I had to say. Washer won't spin. I dont know how to join but Id sure like tomine is doing the same thing! Never ever buying any LG products again. Electronics at 800-243-0000 and they are WORTHLESS (not to mention time consuming.as I was on hold for 30 minutes)!!! I contacted GE but no help. I have made several complaints and apparently they have not recalled their defective EXPENSIVE product. I have an LG top loading washer, Model #WT4870CW, that was purchased on 6/4/2013. You can change these settings at any time. I certainly wont be buying another LG washer or dryer. I would like to be added to this, I have the rust problem as well as the fact that the washer put holes in half of the clothes that I have washed and its so rough on all items. I cant stand to have laundry piling up. My son called me and said his 3 yr.old model is rusting. That repairman (Clifford) got on the phone with someone at corporate and then he tried to convince me that it was damage I had caused! a Bleach Problem. It also drains out sometmes before I start the wash cycle. 24 possible causes and potential solutions . let me know if they reopen the case, Rush on our LG washing machine too! My washing machine WT5070CW which I purchased in 2015 started rusting months later. Now rust is all through rim of washer and bleach dispenser area completely rusted. I will also tell anybody that is in the market of buying a washer to never buy LG. I have the same problem and am extremely disappointed! We have owned SEARS and Maytag washing machines. So I am a nurse and I purchased over $500 in white uniforms at the uniform store put them in my LG washer top load and sure enough rest spots on every single white uniform running everything I didnt attribute it to the bleach dispenser I thought it was from the water heater plumbing or some other issue and now after its probably been a year I put it together by looking in googling and seeing other people with these issues and now the bleach dispenser literally collapsed and my washer is just slightly over seven years and LG wont stand behind it they said its only a year parts and service unless I pay For a technician to come out plus they have to have $125 upfront so I told him no Ill join a class action lawsuit this is a common issue Ive had washers last beyond 15 years so Im never purchase another LG washer and now I cant even use it because the dispenser collapsed and its blocking the top. Same story, rusted within 3 years and when contacted LG they said rust is not covered under any warranty. This is exactly what has happened to me!! I called as it was still under warranty. Now it has rusted all around the dispenser and we also noticed rust forming around the hinges of the lid. I rarely used liquid bleach because I prefer OxiClean in powder form more so. Rust is in the bottom of my LG washing machine and there is no way to remove it. There are 16 pages or more of consumers with the same issue about the LG Top load washers rusting They all started rusting soon after they were purchased. WOW LG TAKE OWNERSHIP of your manufacturing defect. More Google searching led me to here. My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through.
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