albany park furniture bbb

I already loved the look and now that I've seen how durable it is, I'm completely satisfied. The ottoman adds a nice touch. Even having taken measurements before buying, I was surprised at how luxurious the depth of the seat feels (it goes "all the way out", no thighs hanging off the couch unsupported). THAT BEING SAID, the customer service representatives with Edloe Finch/Albany Park are STELLAR. The vegan leather is soft and can easily be cleaned off due to food or drink spills. Ultimately I won that battle though, and I'm happy to trade in some sore muscles today for this magnificent couch. Its not the most comfortable sofa Ive ever sat on and is extremely squeaky according to my ten-year-old who cannot sit still anyway. This brand may just be for you. Love love LOVE this sofa! I would buy this couch again! While it suited the purpose of getting a good looking sofa up narrow staircase and a 30 opening followed by a tight turn up the staircase, it was a bit lackluster in fabric durability and overall comfort. You can shop sofas, sectionals, armchairs, and ottomans by visiting AlbanyPark.com. Shop By Color. Great for storaging a changing up the arrangement of the couches. Its firm but comfortable. I love this couch. As lovely as the couch is, the whole experience was extremely disappointing. Couldn't be better! Albany Park Black Friday Sale 2022: Score 15% Off Sofas, Armchairs, and Hoping the seat breaks down a bit for a bit less firmness. This deep-set sectional is the ultimate chill-out sofa with its cushy feather-blend seats and fluffy pillows. 100% will be sticking with Albany Park for future upgrades! My kids have been flopping around on them even though we aren't supposed to flop or jump on furniture. Not your average every day brown gray black or white piece of furniture! The kb Albany Sofa also comes in an alternative West African pattern of Akwaaba velvet, which showcases a fun mix of teals, oranges, and black accents. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. I'm not sure about longevity either. This sofa is comfortable and looks nice. I was very excited to shop with this company because of a family referral and wanted to support a small online family business . and I am so very disappointed with the way I have been treated.$200 off a $2000 sofa is nothing especially when you end up with a nude / yellow color sofa and they tell you oh ok well just send it back. The center support leg doesn't reach the ground on the main sofa stretch and the screws are pretty much impossible to put in without a drill, once I was able to connect the sections the two backs don't line up. They are perfectly oversized - one of our 35lb dogs can lay next to me if I move one of the side pillows. I wanted some armchairs that were comfy and matched what I was looking for. I believe the directions say you can put this together in 20 minutes, but it took me longer doing it by myself. I just got this sofa delivered this week and I already love it! The cons: Some disagreements with cushion fill and assembly requirements. If you have too, the Park Sofa definitely fits the bill as a stylish addition to your home decor. It's the perfect blush pink, has beautiful lines, the cushion is deep and has the perfect density! Overall we love it and would buy again. Putting it together was pretty easy too, definitely wasn't 30 min and my husband and I worked together, but it snapped right into place. Maybe the fame and popularity of the company founders? Love the couch so much, so does our dog. Hoping this piece breaks in a bit as it is quite firm. 4 Results. The couch arrived on time, but it was not an easy set up. I was really scared it wouldnt come or be damaged in shipping due to other reviews I saw online but it came and its perfect! Very comfortable! At nearly 114" wide, it can comfortably seat the whole family. This Albany L-shaped Ottoman has a built-in kiln-dried frame and removable, reversible seat cushions supported by tapered block legs. If you have a large family and a big space, you cannot go wrong with this couch! The gray upholstery is a very forgiving fabric. My only reason it lost a star- is when the boxes arrived I was not prepared for how difficult it would be to open everything, organize all the pieces, and assemble in my small apartment. I got busy with work and wasnt able to call again in a timely manner after that, but I really dont think I should have to..? I'm SO happy with this chair - it looks beautiful and it's comfortable. Easy to clean spills and pet fur (which I have plenty of with two cats and a dog). I got the rust color and it is so beautiful. 30 days for a return is definitely not enough time especially when a replacement piece had to be sent. Will definitely use again. This couch is just perfect. There is a fight all day long on who gets to sit in the chairusually the pup wins. The couch itself seems comfy and looks nice but for the cost we should not be running into THIS many issues, and the customer service was severely lacking. I recommend Albany Park to everyone! Shop Albany Park's Black Friday Sale 20% Off Sofas The parts were all in great shape, quality is great, and it looks sharp. One day, I walk into the living room and my daughter had gotten a pen from my desk and was going to town on one of the cushions. Overall it is a good couch. Also, when we had it upside down during assembly the dog stepped on the bottom covering and went right through. Took us about 30 minute to put together and was pretty easy to do. There is no pilling and since the cushions are feathers, you can fluff to any shape. More info. So, I probably would recommend them, if you are comfortable with the price. I love the look of it! I just received my two pieces of Ekaabo furniture two days ago. Very comfortable, looks great, and is well made cant beat the value! Minor detail is my only issue, Looks great, comfortable leather, dogs love it. Easy to clean. There have been many a days that I have fallen asleep on it and woke up feeling fine. And it's really soft. Would definitely recommend! Available in black and grey, you can get the Kova Sofa 84" + Ottoman for $1285, marked down from $2485 . The company offers free shipping on all orders. A sectional to me implies relaxation, lounging, enjoying a good book or movie. Sure enough, our neighbors house down the street had all of our Albany Park Packages outside in front of their house. What really sold us on this brand, though, is the quality and style. Customer service was also friendly and helpful along the way. By far the best furniture purchase weve ever done. I thought the legs were hard to get on correctly but otherwise assembly was ok. We needed a couch to fit up a slim set of stairs so our options were limited. I purchased the grey because it was in stock. We have a toddler who likes to sit and snack on it, and Ive easily wiped up everything - i.e., vegan butter, dried melted chocolate, and crumbs - with a damp cloth. The ottoman wasnt the same shade of orange vegan leather as the couch and chair. Fortunately, everything looked good so it didnt matter. The chair came within the shipping time frame given to me, very well packaged, and very easily assembled. You can also save $100 if you sign up for their newsletter. We all say its hard to get out of, literally, yes! The rest is ok. Albany Park Furniture uses recycled steel in its hardware to reduce its environmental impact. Albany Park. Love that we can add to this later if we get a bigger space too :).. Thank you. Its an expected color because its vegan leather. I absolutely love our sectional. The cushions have picked up a lot of fabric pills that lint removers can't seem to pull off. Im 58 and my husband is 60 - we both spread out with plenty of room + a dog. I love this sectional! Great quality, easy assembly, fast shipping, reliable communication, good value. Color is exactly the same than pictured. Couch is deep and very comfortable. Beautiful color, too. After a quick scan of their their inventory, I discovered a range of sofas, sectionals, loveseats, armchairs, and ottomans, which all embody a minimalistic but sophisticated touch. I absolutely love my new Kova pit! - It's squeaky and firm. Disappointed. It is stunning and will hide the occasional smudge. The quality doesnt match the price. Love it. We love it and have been super comfortable. Given the supply chain issues, I was worried it would be delayed longer and kept checking in. Its huge, its versatile, and its comfy. It was worth the wait as I had read in previous reviews prior to purchasing it. This couch is gorgeous! I ordered this sofa in January and it arrived in February. I had to have a friend help me and we had to use a drill to get the chaise connected to the rest of the sofa, which was pretty inconvenient. This sofa is even better than what I expected. Ive had it for over a month now and it is VERY comfortable. And you'll ADORE what you get. At first I thought I just needed to break it in but I have had the couch for 5 months now and I am thinking about getting a replacement couch cushion that is comfier. You'd have no idea it shipped to us in a box! It is extremely durable and comfortable. I am giving 4 stars because the instructions were confusing and we ended up not following them. Its a lot of couch for an. 2 months (and counting) turn around time for a refund, for a defective product. This sectional exceeded my expectations! Albany Park Furniture Reviews: What Do Customers Think? I'm absolutely in love with this piece! Love the color and the material of the olive velvet. Beautiful, sturdy. Like the other reviews have mentioned, it is VERY firm at first but easy to break in. Beautiful color (purchased in blue velvet) beautiful material thats easy to clean, easy to build in just minutes, but just a tiny bit too firm. But they said they cannot - they have already delivered!! We were greatly surprised when it was delivered 1 week early. Let's see---the sofa is daybed meets sectional. The navy blue velvet & shiny gold legs are beautiful. All in all, Im a big fan of this couch and the super speedy shipping from the company (it came a week early!!). Easy to put together. The holes didn't match up so you could insert all four screws (Also weird that the holes are pill shaped instead of a circle). Customer service is phenomenal! It ties my space together perfectly.. Its everything I wanted and more. For the price though, it should be inspected more closely before delivery. Also we moved a few months after purchasing and it was very convenient to be able to take this couch a part and save space in the moving truck. Our daughter just lives there now! But Customer service says it takes a few weeks to break in the material. Comfortable & Stylish, But Cushion Fabric Pills, Very pretty, cozy sofa! Assembly was a little tricky but worth it overall. When my sofa arrived, an entire section was missing and have yet to get any answered on that, this was over 2 weeks ago. Doesnt look like anyone elses apt because of the couch. I love the color and it's so comfortable. There was a winter storm on the day my couch was scheduled to arriveso it was delayed again. Timely, sweet, understanding. Albany Park; live your coziest life! It will be absolutely perfect when my new pieces come in! Either they lied OR they just wanted to support a small business. Its very comfortable and stylish and was easy to assemble. What customers are saying: Ive had my Kova sofa for about 5 months now and am really happy with it. par ; juillet 3, 2022 This sofa does both and does them beautifully. The color is beautiful, and its sooooo comfortable. A regular couch would be much easier to put together, but the sectional connectors are really difficult and built with small holes. 2022-2023 Slumber Search $1,000 Scholarship. To make this as short as possible because its already consumed too much of my time, this product IS HORRIBLE. I was furious! Definitely would recommend buying. Love! I always get compliments on how they look and feel! The olive green velvet is very rich and luxurious. Thanks any how. I was REALLY glad to see that Ethan Allan sofa go out the door after I got my Albany Park sofa. FragilePak was an absolute nightmare. We keep joking about our very large chair but I love the pattern. When they were boxed together, the small boxes punched through the lining on the bottom of the chair so now it hangs down. Then became Sept 17. You can also choose what leg style you would prefer, with a range of finishes from walnut to gold metal. His driving force is a love of language and literature along with a passion for creating and curating quality content, whatever the form and subject may be. Cant wait to purchase more pieces from Albany Park! Due to delivery snafu and poor customer service I had given a one star. I'm so happy with this purchase, finally found my forever couch! We immediately notified Albany Park/Edloe Finch. If you want a great quality sofa that is affordable compared to the more expensive brands, I say the albany sofa is the best choice. Not pumped about your new sofa? Its hard not to love this brands chic-looking furniture, but I have to keep in mind that sofas are more than looks. So I was skeptical about this. I requested a return in which customer service said could not be done due to the fact that I did not have the original DAMAGED BEYOND REPAIR boxes that it arrived in. Can't ask for much more than that! Thank you Albany Park please continue creating awesome furniture. Absolutely the best chair Ive ever bought! We purchased with the ottoman as well so it is basically a sectional and we spend all our time on the couch. Assembly was very difficult; the backs/sides take a ton of force to lock into place. Those with rare complaints mostly described difficulty with assembly and wishing for thicker cushions. Thank you for making this couch! It's the perfect width for laying down. This Poly and Bark review found that the brand offers multiple ways to get in touch with a representative. "we are a small business and sometimes it just takes longer. Such a nice sofa. Color isnt AS vibrant as the picture but its still a very pretty pink. Shipping was fast and flawless, too. What sets them apart is their attention on a streamlined, high value experience with prices that are really competitive for the construction and materials used. The way I feel about the couch is the way I feel about the Ottoman. Its supported by solid wood tapered block legs to help keep things in place. The main thing to consider again for any future purchases would probably be assembly. Accent Chairs. Seem to be sturdy! Albany Park focuses on providing high quality and durable sofas for the price, and they deliver on that mission. So pleased!! Im a personal believer in armchairs with personality. Very comfortable! But like I said it does look great. Great media room couch for us to lounge and watch movies on. Thanks! It is gorgeous and SO comfortable. Albany Park offers three versatile sofas that fit modern, mid-century, and many contemporary styles. This classy mid-century modern design comes in four shades of materials including blue and olive green velvet along with grey fabric and vegan leather. We purchased the green velvet. Cori is a freelance writer but a true editor at heart. It's a gorgeous statement piece, and I think it reflects the diaspora well. I am having less problems with my back. Ill definitely be back for the leather armchair :). The couch is misshapen on the back pillow portion and the crease is dipping between the seated portion (not chaise). It is beautiful and looks just like the pictures online. I also appreciate that its vegan. I didn't do anything special just gave it a wipe down with a mild cleaner every now and then (two kids). This couch is huge, beautiful, affordable, and I can't wait to shop Albany Park/Edloe Finch again in the future! The chair is comfortable and attractive. I called to refund my money and cancel the order. Honestly it looks absolutely perfect and Im still happy with my purchase. Orders typically take 3 to 5 business days using their main courier, UPS Ground delivery. I purchased this sectional in December and it was delayed being shipped out, which is fine as COVID can affect these things. It was so easy to put together too! Every time we have guests over the first thing they mention is how much they like our sectional. They also wont accept a return of the product because of the damage, which was there when we received the item. Albany Furniture Review - BBBReview They love the look even in pictures and the feel is sooo soft and the padding is the most comfortable thing in my house. So now I am stuck - they took money from me a month back, I stupidly ordered 12 pieces and so far, nothing is delivered and they wont issue refund (because in the records, it is delivered). It's quite comfortable to relax on, however there are a few things I'm not wild about. AWFUL Return Policy + AWFUL Quality Product, Shipping request woes, but couch is lovely. Our family is going to get years of pleasure from this super-cozy piece of furniture! I asked them to call me and they wont call me back nor answer their phones during business hours. Its mid-century form matches the Park Sectional Sofa seamlessly if you prefer your seating to match. We got the park sectional in green velvet. It arrived in a timely manner and was very easy to put together. We absolutely love our sofa. One piece broke off but we got it secured and it all worked out. I did find that couple of the predrilled screws didn't line up perfectly and made me work for it. Was delivered very quickly and we assembled it in no time at all. I love the color, perfect fit, but its not as soft as I thought it would be. We are in a middle of a cross-country move. We have hopes to purchase the love seat in the future so to have a matching set. I love the chair. Measure your space and check the sizing before you buy! Albany Park furniture has a striking appeal that adds panache and tremendous coziness to your space. Highly recommend. I live in a studio apartment, and this couch has been a great decor addition to my small space. Loose threads galore. Albany Park's Albany collection provides a medium-firm firmness cushion, perfect for lounging and relaxing. We love this piece and were pleasantly surprised how comfy it is right away! Fits two people comfortably. I have two small children, so we chose the vegan leather. I waited 3 months for it to ship and once it did it came in like 2 days. I didn't think it was possible to find the perfect sofa for a living room with all of these separate, distinct styles. If youre dealing with small spaces or awkward entries, this couch will probably work for you too! Easiest furniture ever to assemble and it looks like real leather. Very easy to clean. My only wish is that the seat cushion was more plush. We spent over 2 hours trying to get it into place, but the product is clearly faulty. The cushions are thin and the chase is too short even for me at 57. The color is absolutely on point! Customer service was also very responsive and kind when I had questions. Its slightly more firm than I thought it would be. Hands down would recommend. I should have sent it back but I hate the hassle of it. When it comes to your own comfort, your own body is the only North Star. Highly recommend :). It is soft, SO easy to install, comfortable and just brings together our whole living room. I asked my husband if he signed for it and he said no but he had seen a large delivery truck down the street. Took a little longer to receive than promised, but worth the wait. It is a quality piece is furniture. I mean who knows this might be a good thing for the future buuuuut I did want a comfy couch for sitting and sleeping (on occasion) on. Much more than I expected. Albany Park is radically changing the way people shop for sofas.. We were a little unsure at first, we were worried it would be too firm, but the more we sat in it and laid in it, the more we began to love it! I really wanted to like this sofa, I did my homework and read the reviews. We live on a lake and have guests galore throughout summer. I love the pattern and the softness. Gently hammered with mallet to ensure wouldn't poke through or poke a friend/pet/child. The quality is so great, we ordered a chair to match! Easy to clean. About Albany Park. It's the perfect combo of size, comfort and the color! We've had it up a few weeks now. Albany Park Furniture couch-in-a-box review | CNN Underscored Thats the best part! It sounds a little crunchy and the cushions are slightly flat for this price point. Everything is so well made, you can truly tell they take pride in their work. This couch is amazing! I had great customer service when I needed to change the facing of my sofa. Slumber Search is supported by readers. The style is exactly what I was looking for and the quality is better than what I expected. Everyone who sees it loves it. The couch is a bit big for the room where I placed it; we could change the configuration to 2 parts and an extension (easy to do that thanks to good craftsmanship) but once you enjoy the full length of the couch - you can't go back. I looked for almost a year for the perfect non-traditional, caramel leather couch and knew when I saw this one I had to have it. just got our albany Ekaabo armchair today. It is also a little harder to put together and took two of us! Such unique design on the fabric. When we finally got the pieces and tried to assemble the sectional, one of the arms would not slide onto the couch, no matter what we tried. We are working on redoing our living room (everything!) So comfortable. Other than that it's been nice. Overall we've been very happy with the Kova Sectional and Console. Needs a couple extra lumbar pillows to be as cozy as it looks. The cushions are a little firm, but I think that's a good thing. We looked for a couch for 6 months and were honestly about to give up because of the bad experiences we kept having with big name furniture stores. This sofa looks great. Simple, space-conscious piece that holds my blankets perfectly. So sorry I bought this sofa. Very happy with our decision! Weve been shopping around for a mid-century modern leather chair for a while. We wanted something big and comfy that our whole family could relax on. Go for the more extravagant option with the Park Sofa for $995, marked down from $1399. I cant wait to someday get the full sized sofa. A screw driver is provided, but we wound up using an electric drill to put it together, as the screws were too tight to screw with the provided screw driver without stripping. Really really happy with this couch, it was worth the wait. Feeling really frustrated by this. Any tips on how to care for the vegan leather? Its just disappointing. Also the bracket was defective WITH a stripped screw. When creating their brand in 2019, Darryl and Jessica Sharpton didnt want customers to be overwhelmed with hundreds of options. We are very happy with it! So in general not as comfortable as expected for us. It's beautiful and pretty comfortable. 0 complaints so far. But yes, you will have to wait for it. It was a little firmer than I thought it would be but is already softening with use. Compliments the sofa very nicely. Very pleased with chair and customer service. We are loving this sectional so much. And as an animal lover, I could not be more thrilled with the gorgeous, incredible quality vegan leather. I was skeptical, but this silky velvet doesn't let anything cling to it! Albany Park is a true family business, which was founded by husband and wife team, the Sharptons, to solve an all-too common problem for furniture shoppers - 'buying a sofa sucked.' I have a rambunctious puppy who is always jumping ,running ,playing and bringing toys on to the sofa and it hasnt stained, and it hasnt changed Colors. Its gorgeous and comfortable. After much research we bought The Kova Pit in charcoal fabric for our basement and two Kova 84 Sofas in olive green velvet for our living room. Putting the couch together as just one person was totally feasible, but not as easy as it would seem in the video. I LOVE my new couch. Albany Park primarily sells seating, like sofas, loveseats, and accent chairs. Its the perfect dimension for lounging. Seriously my favorite purchase of 2021 (alongside my new mountain bike!). Highly recommend. This couch is it! I dont have much company but I am content and glad with the color and quality. Albany Park Sectional Reviews? - Houzz Sectional looks amazing and feels great. Darryl Sharpton recently discovered his West African heritage through a DNA test and wanted to pay homage to his ancestral past. Other than this the material is super soft and the other couches even look good now months after the fact. And apparently so does everyone else. The color is deep and rich. It is a gorgeous piece of furniture. Really great value, arrived quickly, surprisingly sturdy for coming 'in the mail'. I love the supportive, firm cushions (comfy and cozy without trapping you). It's not visible as long as the cushion is in place but it's a bit annoying. So frustrated, sad, and angry. My only complaint is that shipping took much longer than was originally stated. Its all the same furniture thats been around for 20 years plus, with different colors and hardware. Overall Id say its an okay couch, but I wouldnt purchase from Albany park again. I nap on it, sleep on it overnight, cuddle on it, work on it, entertain on it its easy to clean, its super stylish, the color is bold and rich, its so easy to put together theres so many things I can say about the park collection. I think taller people wouldn't have this issue. It definitely did what it said it would. I typically ignore review requests but felt compelled to share as I was SO happy! Delivery was smooth, the couch arrived on-time and the delivery drivers were super helpful getting all the pieces off the truck and into the living room. It's a little bulkier than I was hunting for, but the modern design makes it streamlined enough that it works well in a small space. Great buy. I'm a caregiver for my adult son who needs me to help him reposition at night, so I need to sleep in my living room. First is the long seat cushion shows the outline of the padding so it's not as smooth looking as the other cushions, it has 2 humps in it where the stitching is in the padding. Customers rate the couch as 4.4/5 stars out of 40 reviews. so beautiful and comfy. We were very impressed that our couch actually arrived EARLIER than expected! When the sectional arrived, it was missing multiple crucial pieces needed to assemble it. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. The Albany Park Kova line offers a fluffy, feather blend cushion sofa. Best online furniture experience- need the armchair and ottoman now! The assembly did take some time, but wasnt too complicated. Business Response /* (4000, 18, 2021/06/24) */ BBB has been in contact with Patrick at Park's Furniture to discuss this matter. We have the vegan leather with walnut legs. The color is amazing, the fabric and cushions are ultra soft and cozy, we can easily get our whole family of four plus three big dogs on there together, and the ottoman option makes it super flexible when it comes to seating. I added this piece to the 121 sofa in place of an ottoman. Does anyone have furniture from Albany Park? : r/furniture - Reddit You can tell it's well built, nice sturdy construction, but still light enough to be easily moved. Got to me very quickly compared to other couch companies right now!
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